'Product People, Mind the Gap!' by Samuel Hulick(ux.useronboard.com)

over 3 years ago from Renee P, Designer, NZ

  • Samuel HulickSamuel Hulick, over 3 years ago

    That's a great point! I think the response isn't to wish the reality of the situation were different, though, and instead capitalize on doing it so well that even though you "lose" the successful daters, you get even more singles in return via glowing reviews and word of mouth.

    1 point
    • Sean LesterSean Lester, over 3 years ago

      Thanks, my intuition is the same. This kind of misalignment of interests is guaranteed to have bad results in the long term. It's the kind of thinking I would like to defeat, instead focusing on providing the best product and the best service.

      0 points