• Brian ZaikBrian Zaik, almost 6 years ago (edited almost 6 years ago )

    One thing to note is that this is Don Norman and Bruce Tognazzini ("Tog"), two titans of usability engineering and incredibly respected leaders in the field of Human-Computer Interaction. They've had a profound impact on the industry and their criticisms should not just be brushed off as two "ex-Apple designers."

    With that said, I don't agree with them that Apple is "destroying design" (I honestly think that's just clickbait so that people will read this), but I do feel that post-iOS 7 Apple design suffers from mystery meat navigation, gestures that are only discoverable through happenstance, and questionable design choices that clearly favor form over function. I do not feel that Apple has lost its edge entirely, but it is unfortunate that a platform used by so many people around the world suffers from such elementary design missteps. I feel like the happy medium between usable interfaces and sexy UI remains elusive, though Google Design is probably a bit closer to finding that balance than Apple.

    As one other point, I think UX is such an experiential field that young designers often drift away from the basic principles of interaction design, resulting in these kinds of usability issues. There's a bigger topic for our industry here somewhere...

    9 points
    • Brian HintonBrian Hinton, almost 6 years ago

      Don Norman has written some pretty big clickbait articles in the past ( a few were recently posted here ) that read merely as a rant, and the articles felt as though they were created to create conflict where conflict didn't exist. This one reads much the same. I've lost a lot of respect for Don Norman, because he reads more as attention seeking rather than analytical constructive feedback.

      I think that people that redesign the experience of Apple Music, or OS X applications promote better discussion / feedback over rant articles. Analyze design at a quantitative level, and leave broad generalizations out of the discussion.

      0 points