Featured: Peel iPhone case - Ultra thin. Branding free. Almost invisible.(buypeel.com)

almost 6 years ago from Max Lind, sometimes Maxwell

  • Sean McEmersonSean McEmerson, almost 6 years ago

    I thought it would be worthwhile posting my experience so far.

    • I ordered on October 18th and then got a (USPS) shipping notification on October 19th.
    • The shipping status had not updated in a few days since and then I got an email from Marshall on October 22nd detailing the struggles coping with demand (understandable)
    • I then replied to his email - as he encouraged for anyone with questions - on October 24th and I finally got a reply 3 days later on October 27th. The reply was another copy+paste regarding issues with demand.
    • In that email I was told all orders would hopefully ship by the end of that week.
    • After sending another reply to them, I got an email on November 3rd (another 2/3 delay in reply) saying it would ship by the end of that week.
    • On November 4th I got an email saying international updates aren't always kept up to date on the USPS site (annoying to be told this at this point), but the case should arrive sometime early last week.

    Unfortunately I'm still waiting and as it stands the last update on USPS is for October 25th with the status of "Pre-Shipment Info Sent to USPS".

    I understand there is delays and I'm not the only one left waiting but damn, it's getting frustrating now. And to make things worse I have a scratch/small crack on the bottom of my phone which may have been prevented if I had a case on my phone.

    Hopefully my feedback can be helpful to Peel in resolving these issues (and getting my case too!).

    1 point
    • Jim NielsenJim Nielsen, almost 6 years ago

      Ugh. Same issue here. Ordered mine probably two and a half weeks ago. Hasn't shipped. No one at the company will contact me to give me any update. Getting really frustrated.

      0 points
    • Rodney Longstroke, over 4 years ago

      I had the same probs with delays, etc. Got it eventually. Satisfied, although it is a bit stretchy after a while.

      0 points