Ask DN: What side projects are you working on?

over 5 years ago from Sam Solomon, Product Designer at SalesLoft

  • Junaid KhanJunaid Khan, over 5 years ago
    • A tool for small businesses (restaurants, bars, retailer etc) to get instant feedback from their customers. I started it 2 months ago and I am currently running small beta with local businesses (2 of them) and hoping to launch it publicly by mid-Jan 2015.
    • Saw a pain for restaurant / bar owners to get better feedback. The users would get frustrated, go on yelp and write a bad review that could've been captured / handled better. And vice-versa there were people who had positive feedback but no easy way to reach the owner / manager.

    I do welcome your feedback on the idea itself. Currently I have a system where the business gets a dedicated phone number where users can send an SMS and I am also working on a consumer app that they can download and send feedback via app instead of SMS. I have a client app that can be used by business owners to view, manage and reply to the feedback from their mobile device but they can also use the web dashboard.

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