Ask DN: (how) do you use Slack?

almost 9 years ago from Daniël van der Winden, digital dingus at Bakken & Bæck

  • eivind ingebrigtseneivind ingebrigtsen, almost 9 years ago

    We've been using Slack for almost a year now. 40 people on it and it's not taking over for email, but giving us an overview we haven't had before:

    • All JIRA tickets and source code commits are posted to a channel.
    • All servers from different environments (test, staging and live), post into a channel when they are updating (start and finish).
    • Critical errors has a separate channel, with links to uploads and stack traces for the error.
    • All customer tickets that come in are posted to a separate channel.
    • Triggers on our services (contact us, feature tests) are posted into a channel

    This means that all people have access to the latest information from most of our systems in a single app.

    Now anyone can check wether a server was updated, bug is closed, or how many errors we've had - wether they are developers, designers, testers or CMO.

    In addition, Slack beats all other IM's for a very important thing - file uploads/attachements - this is an utter dream when compared to Skype or sending files through other services.

    0 points