How Bad UX Killed Jenny(medium.com)

almost 6 years ago from Jonathan Shariat, Designer @ Google | Author @ O'Reilly | Podcaster @ DesignReview

  • Rob GormleyRob Gormley, almost 6 years ago

    In addition to working in Operations here at LayerVault, I spend a lot of time on an ambulance, delivering patients to an Emergency Department that runs on Epic, and it's quite ... horrific. Absolutely horrible UI, and there would be very little surprise that information could easily get lost, possibly critical. The UI is amateur, ugly, and complex.

    I should submit some screenshots from Tiburon (who supplies our Fire Deparments with mobile data terminal software). We're talking an embedded IE7 engine in an ugly app with quite possibly the world's worst map UI (picture working on a ToughBook in a moving fire engine with a map that works in only a single context at once - pan, zoom, scroll, select), for one.

    1 point
    • Jonathan ShariatJonathan Shariat, almost 6 years ago

      Thank you so much for sharing. I'd love to see those screenshots.

      As someone who uses these types of software, what do you think can/needs to be done?

      0 points