How Bad UX Killed Jenny(medium.com)

6 years ago from Jonathan Shariat, Designer @ Google | Author @ O'Reilly | Podcaster @ DesignReview

  • Jonathan Shariat, 6 years ago

    Hey Juan, I feel you on the title. I went back and forth a lot last night with it. I didn't want it to come off that way but considering my emotions and the story, I felt it was direct. I felt that it honored what happened to her. The UX of that system failed the nurses, it failed Jenny, and there is really no excuse for it.

    I really hope you're right, I hope a shift can happen and more companies bring in Design as a core value of everything they do and back it up with a VP role and actions.

    4 points
    • Juan VelascoJuan Velasco, 6 years ago

      Couldn't agree more. Those screens you shared gave me anxiety. Thinking of someone in my family in hands of systems like that worries me a lot

      4 points