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Quebec UX Designer Joined over 6 years ago
What you just said, Louis-Xavier, is very interesting "...felt more like I was ordering a cab...". Since Uber was initially only a transportation service, maybe they applied the same user experience for UberEats when the experience is actually very different from ordering a car. This marks the importance to make contextual user research and adapt the service to detailed actions users are taking. Good job, Growth Design case studies are always relevant!
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Nice job, simple and easy to use! Wish we could save Comments on the pictures as well.. Would it be (eventually) something feasible? Thanks!