We are killing phone numbers. Make a call by simply clicking on a link. Learn more at toky.co #webRTC
Maybe killing phone numbers altogether is a bad pitch. I think it would be easier to sell the idea of what this could become, instead of what this app would make obsolete. This idea could be very well coupled with easy international calls, where the hassle of taking 1-5 sec more to call someone but not having to worry about credit is more than worth it.
Plus this app kind reminds me of Burner http://www.burnerapp.com/, since you can give away your number to work colleagues without having to give away your real de facto number.
So, yea. I like the gist of it! You got my attention.
we noted we messed up with the pitch. We are definitely going to change it using the suggestions we are receiving. Thank you.
Burner is an extraordinary app, but it still uses phone numbers, and it is somewhat non-scalable. It relies on carriers for numbers allocation and this is a service not commonly offered worldwide.
We are more focused on businesses and interpersonal communication.
I remember reading an article about Chrome experimenting with removing the URL address from browsers on the premise that the URL, just like addresses and phone numbers, are just routing information. At this point we don't have a better way of interfacing with that routing information, so write it out manually. It's only until recently that our devices are handling that routing info for us, and presenting us with what is most convenient: the person or company we want to interact with--with as little obfuscation as possible.
Think of Toky a way or masquerading phone number into something you remember. It's not like putting names to numbers like a regular phone directory does, it's about a public directory where each entry points to a person or a company and both the person and the company can control who's able to call, from which countries and at what times. This is something you don't have if you give away your phone number.
What's the benefit?
Can you phrase it like this:
- Increase inbound calls (for businesses)
- Free or cheap calls (for consumers)
While it might sound like dreaded business-talk if you can't clearly articulate the outcome of using a service like this on our website (even indirectly) then it's hard to see the value right away.
We realized that we have some glitches in our pitch that we are going to improve. Thank you for your hints :).
we do increase inbound calls for businesses, but they don't want to receive calls unless they are sales calls. We realized that and we changed our approach to that direction. We may need to marketize this feature better.
There are free calls. Free one-click calls.
The site looks slick, but I have to nitpick the use case shown in your demo video. If I receive a number in a text message, most OSes will already turn the number into a tappable link, which takes fewer taps and less time than a trip through your site.
Also: routing people to the browser, where a call button confusingly changes states a few times before I can touch it, feels cumbersome and complicated. It also seems to invite some privacy/phishing/authenticity concerns.
You are absolutely right about the call button. We will replace it for something less colorful and show it only when it's ready to call. Thank you for your feedback and don't forget to subscribe
Bad pitch. Phone numbers died years ago. Imagine how most people makes calls nowadays:
They click a link on their phone and it calls.
Well, while it is a reality that phones turn phone numbers into clickable links, it isn't true that you just click and call. You at least need some credit to make the call happen.
Toky tries to replace the need of phone numbers, by simply being able to remember the name of the person or the business. If you want to call facebook I'm sure you don't know their phone number, but I'm sure you will remember https://toky.co/facebook. That the objective.
Would you ever call facebook? I imagine if I'm going to contact FB it would maybe be.. their norwegian PR dept. – how would I know the correct Toky URI? I would need to browse either Toky register (if there is one) or fb's contact page. The latter seems like the better choice to find that dept.'s number.
If I'm going to call John Doe from Arizona, how would I know he's one of the ten John Doe's that owns the URI Toky/johndoe and not Toky/johndoe2?
If you can answer these two issues then there's something about your proposed solution that's run past me. Looking forward to your answer.
Facebook was just a representative example, I would hardly call Facebook but I often call my cable company and my bank, and when I do, I am always offered with crappy slow service that I tolerate because I have no option. So, to summarize, I would love to have toky/mybank or toky.co/cable-company. Example: we are toky.co/toky.
Regarding your multi national example: you would call toky.co/facebook/norway, where "norway" can be either the country or the branch name you chose. We support that.
About your John Doe example: we used Twitter's approach here. If someone else took your name, you have to pick something else, just like Twitter does. Example: I am toky.co/caruizdiaz.
Thank you very much for your appreciations :).
I have a few follow-up questions..
How does having a toky/mybank give you better service when calling the bank – isn't it just a different way of getting in touch, not a different service channel for the bank?
How do I know if Facebook uses branch name or country name? In that case I'm better of going to fb's contact page.
How can I know the username of the JohnDoe I want to contact without contacting him or viewing his contact page (where his phone number is)?
Sorry about the 3 months delay :)
We optimize the call queues so there's a high chance you wait a shorter time in line or not wait at all.
That's right, but it is also right that you can have a toky link in the FB's contact page too. The point here is being able to call to FB from a web browser without needing a phone at all.
The same way you know I'm caruizdiaz at Twitter, and caruizdiaz at Toky. We resemble a directory but we are not one. If you want to call me, you first have to know my username, which equivalent to knowing my phone number.
Call me to http://toky.co/caruizdiaz. I'd to hear about your PoVs about this.
Did you see my follow up?