What we look for when we hire designers at Intercom (intercom.com)
over 3 years ago from Jonathon Colman, Senior Design Manager, Hubspot
over 3 years ago from Jonathon Colman, Senior Design Manager, Hubspot
Knowing the design principles before going in an interview is great... And love that you guys focus on people's outcomes. A bit like Jared Spool's framework!
Exactly! We think it's important for designers to understand not just the mechanics of how they do the work, but why they're doing it: what's the goal or outcome they're trying to reach? Did the solve the original problem? How do they know?
Really great to see this level of transparency for interviewing. Designers in a team would be expected to have this level of understanding before they produce really great work for the company, so sharing it beforehand just makes an interview process more in line with the possible future situation.
Exactly—well put, Steve! We also think it's important to evaluate the people we interview in the same way and with the same rubric as we use to evaluate the people on our team.
This was a very insightful read!
Question: After removing the take home did you notice any major adjustments or challenges with new hires? I started my managing career without a take home and it wasn’t faring well!
Great question, @Andrew C! In our case, I think the exercise didn't result in any new insights that we weren't already getting from our other conversations with them. So we dropped it.
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