Who's writing help articles for your product?

over 1 year ago from , Product Designer

Hey folks,

Let's say you work as an in-house product designer.

Who's responsible for writing help articles for the product you're working for? What's the flow for creating these in your teams? Are you reviewing each one of them? I'm curious.


  • sylvester schellersylvester scheller, over 1 year ago

    I'm working in writing company and usually, our clients are students who order some college papers for example like this https://familyessay.org/research-papers/ but I also know that often site owners ask us for writing help for their products. I'm sure that it has own place because not everyone can write well about something. But if you think that you are an expert in your niche and you know your product and audience well you should write it yourself because it is the best way for your business.

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  • Marc EdwardsMarc Edwards, over 1 year ago

    Me. I write them all, with lots of feedback from other people on the team. Some are written prior to the product launch. Some are written as a response to common support questions.

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