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Ask DN: Usertesting.com alternatives?

2 years ago from , No-one at nowhere

Hello folks, what are you current favourite platforms for remote unmoderated user testing?

Has anyone new come out recently in this space?

To add complication I'm specifically interested in ones that have a UK as well.

Thanks in advance!

13 comments

  • Richard SisonRichard Sison, 2 years ago

    Maze.design is pretty good if you use Sketch.

    But for your information:

    All test participants are English-speaking and mostly US-based. You can filter responses based on sex (all, male, female) and age (18-70) when you place an order.

    Hope that helps!

    6 points
    • Bevan StephensBevan Stephens, 2 years ago

      Thank you Richard!

      0 points
    • Blake SimkinsBlake Simkins, 2 years ago

      Does Maze work for more than just mobile prototypes?

      0 points
      • Richard SisonRichard Sison, almost 2 years ago

        Yep, I used it for a website prototype and it's fine. It's just the InVision prototype in a wrapper so whatever device you're designing for should be fine (…except for watch UIs I guess)

        But one annoying thing is that you can't set multiple paths for the same task. The links still work, but as far as I know, you can't define multiple paths for when the sequence/goal is slightly different.

        0 points
  • Juan Rafael Lopez, almost 2 years ago

    Hey Bevan, check out Validately

    I know some people that work there if you have any questions.

    0 points
  • Hayley Johnson, almost 2 years ago

    UserBrain is great for remote user testing, and it’s a tool that I’ve used before. Once your app is launched, look for user research tools. Appsee is a good one that I’ve used -- it’s a UX analytics tool that focuses on the user journey, specifically where, why, and how users are struggling in an app (heatmap technology, crash recordings, and session recordings). Hope you like it!

    0 points
  • John WeidnerJohn Weidner, 2 years ago

    Userbob.com is a very affordable alternative. But user participants are from the U.S.

    0 points
  • Scott ThomasScott Thomas, 2 years ago

    TryMyUI

    Around $35 per test, allows picking different regions around the world. Not the best UI, but gets the job done.

    Another note... Usertesting.com pricing is very shady. You are limited to 15 tests at $50 each, then they hit you with a $5,000 "lisencing fee" + $50 per test with a max of tests. The princple of not being transparent with the cost is what pissed me off.

    0 points
    • Bevan Stephens, 2 years ago

      Ah good one.

      Yep getting prices out of usertesting.com was tricky, involved a number of conversations, and ended up being around $70k per year for our organisation, which might have been ok for the entire company but I was only enquiring for our small department.

      0 points
  • Thomas WilhelmThomas Wilhelm, 2 years ago

    https://userbrain.net is a local company with well-known customers around the globe

    0 points
    • Bevan StephensBevan Stephens, 2 years ago

      Brilliant thanks.

      0 points
    • Pascal Briod, 2 years ago

      Yes UserBrain is really my go to solution for non-moderated remote user testing.

      They raised some funds last year and really improved their product in the past months, it's now really a great tool !

      0 points