5 years ago from Philip Lester, CEO @ Dreamten & GiveForms

  • Ryan Breslow, 5 years ago

    Platform and support -- we're not a standard payments gateway, we're replacing several different tools. For small companies, this is easy. For large companies, its a huge process. We're waiting that fee (it requires us to dedicated resources). If we waive it when you signup, we'll never charge it in the future.

    Matched processing -- forever. We'll never hike the price.

    Bolt Fee -- typically a very low single digit %. Pricing varies depending on volume, risk, and a number of different factors given the complexity of payments (and that we're taking on full liability). But after a short call we provide a very simple flat rate with no BS. As much as we'd like to do one price, given the nature of our product, it's just not viable at this time. Stripe and other payment processors, take on no liability on behalf of your business. So it's easier for them to give simple pricing. If you're a victim of fraud, you're paying the bills, not them.

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