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Introducing InVision Studio(invisionapp.com)

over 5 years ago from Stephen Olmstead, Design Partnerships @ InVision App

  • Stephen OlmsteadStephen Olmstead, over 5 years ago

    Hey Cristian- really sorry to hear you feel this way. I've got three emails for you in our system. Can you ping me at stephen[at]invisionapp.com with which ever one is your main account. Want to do right by you here both with better action on your feedback and with demonstrable love at your account level. We're not perfect, but we do hope to learn from our mistakes and do better by you in the future! Looking forward to syncing with you more directly to ensure we're learning from any past missteps.

    4 points
    • Cristian MoiseiCristian Moisei, over 5 years ago

      How about this: I had an account under my old work email c.moisei@glofox.com from which I reported quite a few bugs and issues I had with the product, I even took the time to provide screenshots / videos and ample explanations. Tell me how many of those bugs have been fixed to date. In fact, I logged in right now to check if there is a list of my support tickets I could provide for reference and was greeted to this:

      img

      I am not sure exactly what you are proposing with your comment, but this is not about a bad experience I had, these are issues with the whole product that have gone unfixed for years. If you care to, you could post a story on DN and ask people about all the times they ran into trouble with InVision. There's one such person in this thread alone.

      And that is to say nothing about how the product introduced no new features since it was launched and is hardly capable of handling today's needs. I cannot wait to switch to something better and stop paying InVision to make UI kits and post useless blog articles all day.

      9 points