Where the design community meets.
over 5 years ago from Stephen Olmstead, Design Partnerships @ InVision App
Why do you think so? I'm quite sure it's the opposite.
InVision's main product has been plagued with bugs that are to this day unaddressed. I am not sure how frequently you used it but I could count on it randomly refreshing my page and saying it couldn't upload my files / load my prototype or save my hotspot because 'something went wrong' every other week or so. You still can't drag and drop a file without all the files you pass over remaining hovered. I see people complaining about how Craft is broken or messes with Sketch. So I am skeptical about what they will do with such a large and complex product.
Couldn't agree more. InVision going down is a regular occurence and it's a pain in the ass. Can't count how many hours I spent trying to fix sync issues and explain to clients that I have no control over these bugs.
I could be wrong but I'll believe it when I see it. I still remember when they announced Motion—their advanced animation tool—back in 2015 saying it was coming soon...
Hey Marc - hit me up at stephen[at]invisionapp.com so I can look up your account here make sure we're dong right by you, really sorry for any inconvenience past downtimes may have caused.
Regarding Motion, Studio is actually what this evolved into.
When we first announced Motion we had a vision for a single-purpose micro-interaction tool that could not only build on top of our existing prototyping framework, but also make composing complex interactions less time-consuming (a chief complaint among the community today). We iterated endlessly and built several internal working versions. However we were never completely satisfied with the implementation and output. And rather than push something out to the community that didn’t measure up to our expectations we took a longer path of moving slower and embracing a new challenge. We began to think about what it’d be like if, instead of adding on top of our existing tools, we completely re-imagined what a screen design tool could be.
In order to accomplish what we had originally set out to do with Motion, we needed to cast our vision larger. And in speaking with thousands of designers expressing similar sentiments, we became utterly convinced that in order to make our workflow better for designers we needed to rethink how a modern screen design should behave in its entirety.
Its a bold move for sure but one we've poured every drop of blood, sweat, and tears we have into. Its on us to deliver on that promise to you now in 2018. Its been a joy to use internally and I think you're going to enjoy it too. I look forward to having you give it a go!
I pay this company when I use their services and I reported every bug I found until I realised it doesn't change anything. I don't owe them any constructive feedback.
Hey Cristian- really sorry to hear you feel this way. I've got three emails for you in our system. Can you ping me at stephen[at]invisionapp.com with which ever one is your main account. Want to do right by you here both with better action on your feedback and with demonstrable love at your account level. We're not perfect, but we do hope to learn from our mistakes and do better by you in the future! Looking forward to syncing with you more directly to ensure we're learning from any past missteps.
How about this: I had an account under my old work email email@example.com from which I reported quite a few bugs and issues I had with the product, I even took the time to provide screenshots / videos and ample explanations. Tell me how many of those bugs have been fixed to date. In fact, I logged in right now to check if there is a list of my support tickets I could provide for reference and was greeted to this:
I am not sure exactly what you are proposing with your comment, but this is not about a bad experience I had, these are issues with the whole product that have gone unfixed for years. If you care to, you could post a story on DN and ask people about all the times they ran into trouble with InVision. There's one such person in this thread alone.
And that is to say nothing about how the product introduced no new features since it was launched and is hardly capable of handling today's needs. I cannot wait to switch to something better and stop paying InVision to make UI kits and post useless blog articles all day.
Where the design community meets.
Designer News is a large, global community of people working or interested in design and technology.
Too bad it's made by InVision.