Intercom Messenger(intercom.io)

over 4 years ago from Geoffrey Keating, Intercom

  • James Young, over 4 years ago

    I can't be 100% sure if it's been deliberately designed to be utterly chaotic and hard to focus on anything or not but that is definitely the result on desktop view at least.

    I honestly didn't know where to look or read.

    Not a big fan of the over-friendly, faux "Hi, I totally care about you new customer" messaging apps on many sites now. They just feel a bit contrived and I'd personally rather just try and get up and running without having someone prodding (Hotjar is particularly annoying for this with the messaging and emails) every time I view a page.

    The messaging service is super helpful to have available - just personally don't like it being forced. Just make it easy to get in touch.

    11 points