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over 7 years ago from Luke Murphy, Design Advocate, zeroheight
Yes!! I feel if they split the funnel up into smaller steps, introduced some progressive disclosure techniques and a little surprise and delight at the end, maybe a caramel squirt of some kind, they’d not only see conversion rate go through the roof but a marked improvement on activation and, thusly, CLTV!
Haaaaa!
"Consumption funnel" is now my favorite term for someone's mouth.
Thanks guys!
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Thank you for this written response.
I did notice that there we're some usability issues with the dryness of the biscuit and the participant's preference for open mouth eating, causing some dropout at a key stage of the consumption funnel.